25 May 2022 The Future is the Product of the Past

World’s Oldest Customer Complaint “at 3800 Years Old”

When we are not satisfied with the product we receive, what almost all of us do is complain about the product. We do this sometimes by calling customer service and sometimes by applying to consumer complaint lines. We even announce it to everyone on social media.

It seems that although centuries have passed, people have not changed much. It is clear that our job is easier now, but there were determined people in the past. He carved his complaints on both sides of the clay tablet without feeling cold.

The world’s first known customer complaint was sent from Ur city, southern Mesopotamia about 3,800 years ago. (Tell al-Mukayyar in Iraq today)

The Old Babylonian tablet with inventory number 131236, found in the British museum in London, is a clay tablet from a man named Nanni telling ea-nasir that he complained that copper ore of the wrong quality was delivered and another shipment was misdirected and delayed.

Ea-nasir was a member of Alik Tilmun, a trade guild based in Dilmun. Archaeologists have discovered that he was a prominent copper merchant. Apparently, Ea-nasir was a pretty bad businessman and received lots of complaints from angry customers.

Letter from Nanni to Ea-nasir complaining after a gulf cruise that the wrong grade copper ore was delivered, misdirected, and another delivery delay. Source: British Museum.

The tablet was translated by the Asurologist A. Leo Oppenheim in Letters from Mesopotamia, which was out of print in 1967: The official, Business and Special Letters on Clay Tablates from Two Thousand Years and it was read as follows:

Addressing Ea-nasir, Nanni sends the following message:

When you arrived you said to me: “I will give Gimil-Sin (when it comes) good quality copper ingots.” Then you went but did not do what you promised me. You put in bad ingots before my envoy (Sit-Sin) and said, “If you want to get them, take them; if you don’t want to buy it, go! ” You said.

What are you taking for such a contempt for someone like me? I sent as messengers like ourselves to collect my purse with money (he was deposited with you), but by sending me your empty hand back to me several times and you despise me in enemy territory. Is there anyone among the traders who trade with Telmun who treated me this way? Just be disrespectful to my envoy! Because of a silver mina that I owe you (muttering), you are free to speak like this, I gave 1,080 pounds of copper to the palace in your name and Šumi-abum likewise, except for what we wrote on a sealed tablet to hide in Damascus’s temple, we was give 1,080 kilograms of copper.

How did you treat me for this copper? You hid my money bag from me in enemy territory; It is now up to you to fully restore (my money) to me.

Note that (from now on) I will not accept any non-good quality copper from you. I will select and take the ingots individually in my own garden and exercise my right to be rejected against you because you have insulted me.

– Leo Oppenheim, Letters From Mesopotamia.

This tablet found among the ruins of Ur was bought by the British Museum in 1953.

The tablet is 11.6 centimeters (4.6 inches) high, 5 centimeters (2.0 inches) wide, 2.6 centimeters (1.0 inches) thick, and slightly damaged. Translated from Akkadian.

Banner
Related Post

Archaeologists find a 5,000-year-old piece of wood in Orkney, which they describe as “astonishing”

10 August 2021

10 August 2021

Archaeologists continue to make surprising discoveries in Orkney. Although organic materials are quite difficult to find, archaeologists have found a...

Beer remains that are 9,000 years old have been discovered in China’s unique Hu pots

3 September 2021

3 September 2021

Archaeologists in southeast China have discovered evidence of beer consumption in ceramic vessels at the burial site called Qiaotou. The...

Lost medieval road thought to have been used by famous Scottish king Robert the Bruce found

27 June 2021

27 June 2021

Excavating a hill considered to have played a critical part in the Battle of Bannockburn, archaeologists discovered a forgotten medieval...

Bronze Age Wedge Tomb Discovered on the Dingle Peninsula maybe Even Older

22 April 2021

22 April 2021

A wedge tomb recently discovered on the Dingle Peninsula of Ireland was described by archaeologists as “quite unusual”. Wedge tombs...

An artificial intelligence “Ithaca” that will improve our understanding of ancient history

11 March 2022

11 March 2022

A deep neural network trained to restore ancient Greek texts can do so with 72% accuracy when used by historians,...

1,600-year-old steelyard weight found in Turkey’s ancient city of Hadrianopolis

1 December 2021

1 December 2021

Archeologists have discovered a 1,600-year-old steelyard weight during excavations in the ancient city of Hadrianopolis, located in the Eskipazar district...

3,000-year-old Drill Bit Workshop Unearthed in Vietnam’s

13 May 2021

13 May 2021

According to the provincial museum, an ancient drill bit workshop dating back more than 3,000 years has been discovered at...

2000-year-old passage found after Latrina at Smyrna Theater

28 January 2022

28 January 2022

Archaeologists discovered a 2,000-year-old passage that was 26 meters long and constructed in an “L” form in the theater part...

Rare biblical ‘balsam tree’ found depicted on ancient Jerusalem amethyst seal

21 October 2021

21 October 2021

Archaeologists working in the Old City of Jerusalem have discovered an engraved amethyst seal in the Second Temple, thought to...

The University of Aberdeen is to Return a Benin Bronze

5 April 2021

5 April 2021

Since Nigeria gained independence in 1960, Nigeria has been calling for the return of stolen Benin bronzes (including brass reliefs,...

New discoveries have been made at a 9,000-year-old Amida mound in Turkey

1 January 2022

1 January 2022

The most recent archeological investigations at the 9,000-year-old Amida Mound in southeastern Turkey’s Diyarbakir province have uncovered fresh finds that...

A rare 2,500-year-old shipwreck found off the Greek island of Kythera

5 November 2021

5 November 2021

A rare shipwreck from the ancient era was discovered during the maritime survey for the Crete-Peloponnese subsea link. The Independent...

Millennia-Old İron Production Facilities Found in Iran

2 May 2021

2 May 2021

Archaeologists have uncovered many millennia-old iron manufacturing sites in a historical village in southcentral Iran. A local tourism official declared...

The Old Fisherman Founded the Turkish Sea Creatures Museum

26 March 2021

26 March 2021

The sea gives another life to man, sometimes love, sometimes a disappointment, often a longing. The sea is reminiscent of...

The researchers may have cracked the mystery of da Vinci’s DNA

7 July 2021

7 July 2021

A recent study of Leonardo da Vinci’s family tree indicates that the renowned Renaissance artist, inventor, and anatomist had 14...

Comments
Leave a Reply

Your email address will not be published.